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Developing a custom Shopify theme with present challenges in design, development, maintenance, compatibility, SEO, and mobile responsiveness for growing e-commerce businesses

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A fast-growing e-commerce business was facing challenges with their Shopify store's theme. They were using a free Shopify theme, which was not providing the desired functionality and customization options. They needed a custom Shopify theme to improve their store's performance and provide a better user experience.

Key Ask:

  • Creating an aesthetically pleasing and user-friendly website
  • Ongoing maintenance and updates are necessary to ensure the website stays up-to-date and secure.
  • Ensuring the custom theme is compatible with the latest Shopify updates can be a challenge
  • Developing a mobile-responsive theme

Optimize for search engines to create positive impact on the business's visibility and traffic.

Business Problem

The business problem that the e-commerce company faced was that their Shopify store's performance was hindered by a lack of customization and functionality options in their free theme. This resulted in a suboptimal user experience, lower engagement, and fewer conversions.

As a growing business, the client needed to enhance their online store's performance and provide a better user experience to attract and retain customers. The lack of customization options in their current theme was hindering their growth and hurting their bottom line.

The client needed a custom Shopify theme that aligned with their brand's identity, provided enhanced functionality, and improved their online store's performance to drive sales and revenue.

  • Poor website performance: The website was not performing optimally due to the limitations of the free Shopify theme. This resulted in a suboptimal user experience, lower engagement, and fewer conversions.
  • Lack of customization: The Shopify theme lacked customization options, which hindered their ability to showcase their brand identity, products, and services effectively.
  • Limited functionality: The current theme did not provide the required functionality to manage their inventory and products efficiently, resulting in lower sales and revenue.
  • Stagnant growth: Due to the suboptimal user experience, limited customization, and functionality options, the client's online store was experiencing stagnant growth, which was hindering their ability to expand and scale their business.

Competitive disadvantage: In a highly competitive market, the online store was not standing out, which resulted in lower customer acquisition and retention rates.

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Our Approach
  • The business approached Workiy, looking for a team of experienced Shopify developers to design and develop a custom theme that would meet their requirements.
  • The team worked closely with the client to understand their brand's identity, target audience, and unique selling proposition. They analyzed the website's metrics and user behavior to identify the areas that needed improvement.
  • Based on the client's requirements and their branding guidelines, the team designed a custom theme that aligned with the client's vision.
  • The theme had a modern design, intuitive navigation, and enhanced functionality. It was optimized for speed and mobile responsiveness, providing an excellent user experience on all devices.
  • The team developed custom features, including a product filter, dynamic collections, and a custom checkout process, that were tailored to the client's business needs.

They also integrated third-party applications, such as social media integration and email marketing tools, to improve the client's marketing efforts.

Customer Outcomes

The custom Shopify theme development resulted in a significant improvement in the client's e-commerce store's performance. The website's loading speed improved, providing a better user experience, and the new design increased user engagement and conversions.

The custom features developed by the team enabled the client to manage their inventory and products more efficiently, resulting in improved sales and revenue.

The client was satisfied with the team's work, and the custom Shopify theme helped them stand out in their competitive market. The e-commerce business continued to grow, and the new theme provided a solid foundation for future scalability and expansion.

Website usage increased by 7%

Themes were 3X faster compared to the previous design

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Workiy is a global company with more than 20 years of experience that provides end-to-end digital solutions, consulting and implementation services to our clients. Be it web or mobile digitalization, cloud transformation or resourcing. We assist our clients in utilizing their digital assets to optimally achieve their business goals and thereby turning their visions into a reality.

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